Abilene Water - Contact, Pay Bill, Start or Stop Service and more (2024)

Abilene has multiple water providers: Abilene Water and Potosi Water. This page provides information about Abilene Water.

The Abilene Water Utilities Department provides water for about 123886 living in the Abilene area. Established in 1883, the Abilene Water Utilities Department collects water from Ft. Phantom Hill Lake, Possum Kingdom Lake, Lake Kirby, Hubbard Creek Reservoir, Lake O.H. Ivie.

Abilene Water - Contact, Pay Bill, Start or Stop Service and more (1)

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Abilene Water Utilities Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Abilene Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Abilene Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Abilene has multiple water providers: Abilene Water and Potosi Water. This page provides water quality information for Abilene Water.

  • Lead Levels in the Water

View full report

Lead Report (2020)

A

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Abilene Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Abilene Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Abilene has multiple water providers: Abilene Water and Potosi Water. This page provides water quality information for Abilene Water.

In this report:

  • Lead Levels in the Water

View full report

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
534 Cypress St
Abilene, Texas 79601

325-676-6405
water_office@abilenetx.gov

Emergency (24 hours - broken water main or pipeline, etc.)
325-676-6405

Already have an account?

If you already have an account, you just need to login to the Abilene Water site. Abilene Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Abilene Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

Starting Your Service

When you move to a new home in Abilene, you'll most likely already have running water, but you'll still need to set up water service with the Abilene Water. Luckily, Abilene has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Abilene, you'll need to stop your water service with the Abilene Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

None

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Abilene Water - Contact, Pay Bill, Start or Stop Service and more (2024)

FAQs

Abilene Water - Contact, Pay Bill, Start or Stop Service and more? ›

For more information, visit the Customer Service Center page, email the Water Utilities Billing Department or call (325) 676-6405.

How often do you pay water bill in Texas? ›

Meters are typically read every 27 to 33 days. A bill is sent monthly approximately 7-10 days after the meter is read and is due on or before 16 days after the bill date.

How often do you pay water bill in Georgia? ›

Customers receive a monthly bill for water and/or sewer usage. Visit our Water Business Office to learn more about Public Utilities' billing.

How often do you pay water bill in Illinois? ›

Metered accounts are billed on a monthly or bi-monthly basis, depending on the property type. Periodically, the Department of Water Management (DWM) is unable to obtain an actual meter reading. When this occurs, you will receive an estimated bill.

How do I report a water leak in Abilene TX? ›

To report water leaks or sewer stops, call 676-6000, 24 hours a day, seven days a week. A real person will answer your call, and friendly field staff will come to help.

How much is a normal water bill for a house in Texas? ›

The US water bill is $337.60 on average per year per household . In Texas, though, the yearly average is $288.43. Don't let it fool you, though. The water bill will vary substantially depending on the city.

How does water bill work in Texas? ›

All water service connections are charged a base rate by meter size, which includes 3,000 gallons of water. In other words, if you use 3,000 gallons or less in one billing period, your water charge would be $11.67. Thereafter, the charge is per 1,000 gallons of usage.

What is the average water bill a month in Georgia? ›

Monthly Utility Costs Breakdown by State
STATEENERGY BILLMONTHLY WATER BILL
Delaware$118.85$46
Florida$130.40$33
Georgia$134.11$28
Hawaii$177.78$64
46 more rows

What is the meaning of utility bill? ›

A utility bill is an itemized list of charges associated with services that are essential to running your household. Think of these as your infrastructure. When thinking about what a utility bill is, most of them include basic information like your name, address, date, and account number.

What happens if you pay your Marietta power bill late without? ›

If your account shows a balance of $10 or more and is not paid in full by due date, service will be subject to disconnection.

Do landlords have to pay water bill in Illinois? ›

A: In Illinois, a landlord typically cannot make tenants pay for water, sewer, and trash services that are not explicitly outlined in the lease agreement. Lease agreements govern the rights and responsibilities of both parties, and any changes to these terms usually require mutual agreement.

How much is the monthly water bill in Chicago? ›

Estimating the Cost of Utilities in Chicago

Water: The average water bill every month is close to $40. Keep in mind, though, that landlords typically cover this cost. Gas: Tenants can expect to pay around $100 monthly, the average apartment gas bill.

How often do you pay water bill in Florida? ›

All utility bills are produced monthly within a 28 to 32 day billing schedule. If you do not receive your bill in any month, please be aware you are still responsible for payment and possible service disruption if no payment is received on time.

Who is responsible for water leaks? ›

Homeowners. If you own your home, you're responsible for all the pipes within the property boundary which join up with the stopco*ck for the mains pipe. If you have a leak in your pipes, you have to fix it.

Can I sue my upstairs neighbor for water damage Texas? ›

Water Damage on Real Property

Under Texas law, property owners could be held responsible for damage to neighboring property due to a diversion of surface water. Below you will find references to areas of the Texas law related to water damage of real property.

How do I claim for a water leak? ›

If your policy includes home emergency cover, it might cover urgent repairs. Always confirm any repair work with your insurance provider beforehand. Take photos of the leak and damage as evidence for your claim. If the source of the leak is unclear, you may need to book a trace and access service.

What is the average monthly water usage in Texas? ›

1. What is considered average water usage? The Texas Water Development Board estimates average monthly usage for Texas water utilities ranges from 7,380 to 8,514 gallons.

How often should I water in Texas? ›

Your North Texas lawn needs a minimum of 1 inch of water weekly during the summer months. A regular deep watering, two days a week, is better than a light sprinkling on the lawn every day and will encourage stronger, healthier roots.

Why is my water bill so high Texas? ›

Check for Leaks: One of the most common reasons for a high water bill is a leak somewhere in your plumbing system. Look for visible leaks in faucets, toilets, pipes, and fixtures. Listen for running water or hissing sounds that might indicate a hidden leak.

How can I lower my water bill in Texas? ›

What is Indoor Water Conservation?
  1. Shorter Showers = Lower Water Bills. Reducing shower time can contribute to water conservation on a daily basis. ...
  2. Check for leaks. ...
  3. Turn the Faucet Off! ...
  4. Get an Efficient Toliet. ...
  5. Washing Full Loads. ...
  6. Moderate Watering. ...
  7. Install an Artificial Grass Lawn. ...
  8. Salvage Rain Water.

References

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